Frequently Asked Questions

Thoughtful Spaces Decluttering is a Wangaratta-based business. The TSD service area is from Wangaratta to Euroa & Mansfield, Benalla, to Yarrawonga, Myrtleford, Bright, Beechworth & Wodonga, including the Ovens & King Valleys.

Thoughtful Spaces Decluttering operates 8:30am to 5:00pm Mon-Fri, with evening sessions available on Thursdays.

Earlier sessions can be accommodated.

Bonny, founder of Thoughtful Spaces Decluttering, brings extensive experience across professional organising, food safety, disability, & science sectors in Australia & internationally. This diverse background enables adaptable, compassionate, & innovative problem-solving. Bonny is a Professional Member of IOPO (Institute of Professional Organisers), an accredited Mental Health First Aider, an Accidental Counsellor, & holds a Working with Children Check.

Absolutely!

Case studies detailing work completed by Thoughtful Spaces Decluttering, along with client testimonials, are provided in the following sections.

Developed collaboratively with clients, these case studies highlight projects involving a small business, a collector, a home office, a deceased estate, & a pantry.

The Thoughtful Spaces Decluttering Facebook & Instagram accounts feature additional projects & partnerships with various community organisations; links to both social media platforms are available at the beginning & end of this web page.

Furthermore, reviews from previous clients can be found on the TSD Google business listing.

The decluttering and reorganising process begins with an initial consultation. We meet, discuss your needs, pain points, & vision for your space. This consultation takes 30-60 minutes. The outcome is an individualised plan, which includes an estimation of time required to complete work requested.

There is no need to do anything to prepare your home for a visit by Thoughtful Spaces Decluttering. It is recommended that you leave your home in its usual condition prior to my visit, as this allows me to accurately assess your household's priorities & identify any areas of concern.

And please put any feelings of apprehension you may have aside as this is a non-judgemental service.

The only request is to ensure that all pets are safely secured.

This depends on the service required, however, once the scope of works has been decided work can proceed without you needing to be present.

Please be assured that none of your belongings will be recycled, donated or disposed of without your consent.

As Thoughtful Spaces Decluttering has a sustainability focus, where possible, storage containers you already own are used.

There is no need to buy beforehand as we declutter first, then assess what you need. Often you already own the right container, and very often you will have multiple spare containers after the process (if you no longer want them, they will be donated on your behalf to a local charity).

However, if extra containers are required, or you would like to refresh your look, this is done after your belongings have been sorted & decluttered.

Thoughtful Spaces Decluttering has a sustainability ethos. As such, part of the service provided is to remove items to be recycled or donated at the end of each session, & with your approval those goods will be donated to organisations within our community.

For ethical reasons an on-selling service is not provided, however, when appropriate, recommendations for local buyers within our community can be provided.

Yes, gift certificates are available.

Gift certificates are a thoughtful way to help a loved one with a practical gift of time & space, with gift certificates made out to the value of your choosing.

Photos are be taken during the initial consultation & during works as a record to catalogue progress. Photos taken will not be used for promotional purposes without your permission.

No and No☺️.

I have created an uncluttered relaxing family home that is easy to maintain as everything has a designated place. It’s a home filled with books & pictures, plants & people.